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Planning Phase
Strategy
• Identify goals and objectives
• Define customers and their needs
• Research Market
• Conduct Focus Group
Analysis
• Review of implications and opportunity
• Specific requirements set for design, technology, enterprise, legal,
and branding
• Write Business Plan
Design Phase
Information
• What's the logical way to organize our information for the customer?
• Define the product, partners, content, and how the content is used
to fulfill customer goals
• Interaction
• How will the site work for the customer?
• Define the navigation, types of interaction and transactions for
the customer.
Presentation
• How will the site look to the customer?
• Define the styles and organization of the visual elements like buttons
and forms.
• Begin usability testing with simple paper prototypes, then refine
Implementation Phase
Build
• Design templates and test on browsers
• Tie back-end systems, such as databases, to interfaces
Test
• Usability tests
• Stress tests
• Quality assurance
• Beta tests Maintain
• Collect feedback
• Analyze server logs and visitor behavior
• Prioritize revisions
• Continue to test
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